Impound Towing in Mesa, AZ
Unauthorized vehicles create real problems for property owners and
managers—occupied parking spaces cost businesses customers, abandoned
vehicles create liability issues, and illegally parked cars frustrate
residents and tenants. Tow Mesa provides professional impound towing
services throughout Mesa and the East Valley, removing unauthorized
vehicles legally, professionally, and efficiently. As part of Thompson’s
Auto Repair & Towing with over 30 years serving the Mesa community,
we understand the regulations, maintain proper documentation, and handle
vehicle owners professionally when they retrieve their property.
Why Choose Tow Mesa for
Impound Towing?
Impound towing involves more than just removing vehicles. Arizona has
specific laws governing private property towing, and improper procedures
can create liability for both the towing company and the property owner.
Tow Mesa operates in full compliance with Arizona Revised Statutes and
Mesa city ordinances.
Legal Compliance
We maintain current knowledge of Arizona towing regulations,
including A.R.S. § 28-4843 requirements for private property towing. Our
procedures ensure property owners are protected from liability while
vehicle owners’ rights are respected.
Proper Authorization
Before removing any vehicle, we verify proper authorization from the
property owner or authorized agent. We maintain signed towing
authorization agreements with our property management clients and verify
authority for individual calls.
Documentation
Every impound removal is thoroughly documented: photographs of the
vehicle, its location, any signage, and the condition at pickup. This
documentation protects everyone involved if disputes arise.
Professional Vehicle Handling
Impounded vehicles are someone’s property, and we treat them
accordingly. Regardless of how irritated a property owner might be, we
handle each vehicle carefully to avoid damage claims.
Proper Storage
Vehicles we impound are stored in our secure facility with 24-hour
access for retrieval during staffed hours. We comply with all
notification requirements and maintain accurate records.
Fair Treatment of Vehicle Owners
When owners come to retrieve their vehicles, we treat them
professionally and respectfully. They may be frustrated, but they’re
also our potential future customers. Clear communication about fees and
procedures helps make a difficult situation more manageable.
Our Impound Towing Process
Impound towing follows specific procedures to protect all
parties:
Authorization Verification
When a property owner or manager calls for impound service, we verify
their authority to authorize towing. For established accounts, this is
already documented. For new callers, we confirm ownership or management
authority.
Signage Verification
Arizona law requires specific warning signage before private property
towing. We verify that required signs are properly posted—without proper
signage, the tow may not be legally enforceable.
Vehicle Documentation
Our operator photographs the vehicle extensively: license plates,
VIN, overall condition, specific location, and relationship to any
signage or marked spaces. This documentation is essential if the tow is
later challenged.
Professional Removal
The vehicle is loaded carefully and professionally. We avoid
unnecessary damage and handle the vehicle as we would any customer’s
car—because the vehicle owner will eventually be our customer when they
retrieve it.
Notification
Within the timeframe required by Arizona law, we notify the
registered owner and any lienholders of the vehicle’s location and
retrieval procedures. We also report the tow to local law
enforcement.
Secure Storage
The vehicle is stored in our secure, lighted facility until retrieved
by the owner or disposed of according to legal procedures for abandoned
vehicles.
Equipment & Expertise
Tow Mesa maintains equipment suitable for all types of impound
situations:
- Wheel-lift trucks for quick, efficient removal of
standard vehicles - Flatbed carriers for vehicles requiring damage-free
transport - Dollies for AWD/4WD vehicles that require special
handling - GPS tracking on all trucks for accurate time and
location documentation - Comprehensive photography systems for
documentation
Our operators are trained in: – Arizona towing regulations and
requirements – Proper documentation procedures – Professional conduct
during potentially confrontational situations – Vehicle handling that
minimizes damage claims
Service Area
Tow Mesa provides impound towing services throughout Mesa and the
East Valley:
- Mesa – Apartment complexes, shopping centers,
office parks, and businesses throughout the city - Gilbert – Property management clients and
individual property owners - Chandler – Commercial and residential
properties - Tempe – Including high-turnover areas near ASU
- Apache Junction – Local businesses and residential
communities - Queen Creek and San Tan Valley – Growing
communities with increasing impound needs
We serve: – Apartment complexes and HOAs – Retail shopping centers –
Office parks and commercial buildings – Restaurants and entertainment
venues – Private businesses of all types – Individual property
owners
Our central location at 346 E Redfield Rd in Chandler positions us
for rapid response throughout the East Valley.
Pricing
Impound towing services are typically paid by vehicle owners upon
retrieval, not by the property owner who requests the tow. Rates are
regulated by Arizona law and include:
- Towing fees established within statutory
limits - Storage fees per day, beginning the day after the
tow - Administrative fees as permitted by law
For property owners and managers, we offer: – No-cost impound
agreements for qualified properties – Priority response for established
accounts – Coordination with property management procedures – Regular
patrol services for ongoing unauthorized parking issues
Call 480-725-5862 to discuss impound towing services
for your property.
Frequently Asked Questions
What are the requirements for private property impound towing
in Arizona?
Arizona law requires posted signage meeting specific size and content
requirements, authorization from the property owner or agent, and
notification to the vehicle owner and law enforcement after towing. We
ensure compliance with all requirements.
What signs need to be posted?
Signs must be clearly visible, specify that unauthorized vehicles
will be towed at owner’s expense, and include contact information for
vehicle retrieval. Specific size and placement requirements apply. We
can advise on proper signage.
How quickly can you remove an unauthorized
vehicle?
Once proper authorization is verified and an operator is available,
removal is typically quick—often within 30-60 minutes depending on
location and current demand.
Can I have a vehicle towed immediately if someone parks
illegally?
If proper signage is posted and you have authority to authorize
towing, yes. Vehicles blocking fire lanes, handicapped spaces without
proper permits, or reserved spaces with clear markings can typically be
removed immediately.
What if the vehicle owner shows up during the
tow?
Arizona law requires us to release the vehicle before it leaves the
property if the owner appears and can demonstrate ownership. A “drop
fee” may apply to compensate for the partial service.
How does the vehicle owner find out where their car
is?
We provide notification as required by law, and the tow is reported
to police. Vehicle owners can also check with local law enforcement or
call towing companies in the area.
How does someone retrieve their vehicle?
The owner must bring valid ID, proof of ownership (registration or
title), and payment for accumulated fees. We accept cash and major
credit cards. Vehicles can be retrieved during our staffed hours.
What if a vehicle isn’t claimed?
Arizona law establishes procedures for abandoned vehicles. After
specified time periods and proper notification, unclaimed vehicles may
be disposed of through legal channels including lien sales.
Can you patrol my property regularly for unauthorized
vehicles?
Yes, we offer patrol services for properties with ongoing
unauthorized parking issues. We’ll monitor your lot on an agreed
schedule and remove violators as they appear.
What’s the property owner’s liability in impound
situations?
When procedures are followed correctly with proper signage and
authorization, property owner liability is minimal. Improper
towing—without signage or authorization—can create liability. We help
ensure everything is done correctly.
Related Services
- Private Property
Towing – Additional property management services - Commercial Fleet
Towing – Business vehicle services - Vehicle Relocation –
Scheduled moves - 24-Hour Towing –
Around-the-clock availability
Call Now
Manage your property’s parking effectively with Tow Mesa’s
professional impound towing services. We handle the complications so you
don’t have to.
Call 480-725-5862 to set up impound towing for your
property.
Tow Mesa — A division of Thompson’s Auto Repair & Towing,
serving Mesa property owners for over 30 years.