Automobile Repair in Mesa, AZ
When your vehicle needs more than roadside assistance, Thompson’s
Auto Repair has you covered. As the repair shop behind Tow Mesa, we’ve
been providing honest, quality automobile repair services to Mesa and
the East Valley for over 30 years. From routine maintenance to major
repairs, our experienced technicians have the skills, tools, and
integrity to keep your vehicle running safely and reliably. Trust the
same family-owned team that’s been helping stranded motorists for three
decades to handle all your automotive repair needs.
Schedule Service: 480-725-5862
Why Choose Thompson’s Auto
Repair?
30+ Years of Trusted Service
Thompson’s Auto Repair isn’t a new operation trying to make a name.
We’ve been serving Mesa drivers for over three decades, building our
reputation through honest work, fair pricing, and standing behind our
repairs. When you’ve been in business this long, cutting corners isn’t
an option—your reputation is everything, and we protect ours by doing
things right.
Our longevity means we’ve seen it all. We’ve worked on every make and
model, diagnosed every kind of problem, and built relationships with
parts suppliers that benefit our customers with better availability and
pricing. This experience translates directly into better service for
you.
Honest Diagnosis and
Recommendations
The auto repair industry has a reputation problem—too many shops
recommend unnecessary services, pad estimates with unneeded parts, or
“find” problems that don’t exist. We built our business on being the
opposite.
When you bring your car to Thompson’s, we’ll diagnose the actual
problem and recommend only what’s needed to fix it. If your car just
needs a simple repair, we’ll do the simple repair. We don’t manufacture
problems or upsell services you don’t need. This honesty has kept Mesa
families coming back to us for generations.
Experienced, Qualified
Technicians
Our technicians aren’t parts-changers guessing at solutions—they’re
experienced professionals who understand automotive systems inside and
out. They attend ongoing training to stay current with evolving vehicle
technology, from computer diagnostics to hybrid systems.
When you bring your car to us, it’s worked on by people who take
pride in their craft and have the knowledge to do the job right the
first time.
Quality Parts and Warranties
We use quality parts from trusted suppliers, never cutting corners
with substandard components that will fail prematurely. Many of our
repairs include warranties on both parts and labor, giving you
confidence that the work we do will last.
We’re also happy to discuss parts options with you. Sometimes OEM
(original equipment) parts make sense; other times quality aftermarket
parts provide excellent value. We’ll explain your options and let you
decide what works best for your budget.
Full-Service Convenience
As part of the Tow Mesa family, we offer seamless service from
breakdown to repair. If your vehicle needs to be towed in, our tow
trucks bring it directly to our shop. We can begin diagnosis
immediately, often faster than if you’d called separate towing and
repair providers.
This integration also means honest communication—the same company
that tows your car is the one that repairs it, so there’s no
finger-pointing or information lost between providers.
Our Services
Engine Repair and Service
Your engine is the heart of your vehicle, and we’re experts at
keeping it healthy. Our engine services include:
- Diagnostic trouble code reading and interpretation
- Engine performance diagnosis and repair
- Timing belt and chain replacement
- Head gasket repair
- Oil leak diagnosis and repair
- Cooling system service and repair
- Fuel system diagnosis and service
- Engine replacement when necessary
Brake Service and Repair
Your brakes are your most important safety system. We provide
complete brake services:
- Brake inspection and assessment
- Brake pad and shoe replacement
- Rotor and drum resurfacing or replacement
- Brake fluid flush and replacement
- Brake line repair and replacement
- ABS system diagnosis and repair
- Emergency/parking brake adjustment and repair
Transmission Service
Whether you have an automatic, manual, or CVT transmission, we can
help:
- Transmission fluid service and exchange
- Filter replacement
- Shift quality diagnosis
- Transmission repair
- Clutch replacement (manual transmissions)
- Transmission replacement when necessary
Electrical System
Modern vehicles are computers on wheels, and we have the diagnostic
equipment to work on them:
- Battery testing and replacement
- Alternator and starter diagnosis and replacement
- Electrical system diagnosis
- Check engine light diagnosis
- Computer module programming and updates
- Lighting and accessory repair
Suspension and Steering
Comfortable handling and proper tire wear depend on healthy
suspension:
- Shock and strut replacement
- Ball joint and tie rod replacement
- Control arm and bushing replacement
- Power steering service and repair
- Alignment (via trusted partners)
- Wheel bearing replacement
Heating and Air Conditioning
Mesa’s temperatures demand reliable climate control:
- A/C system diagnosis and repair
- Refrigerant recharge
- Compressor and component replacement
- Heating system diagnosis and repair
- Blower motor and control repair
Preventive Maintenance
The best repair is the one you prevent. Our maintenance services help
avoid breakdowns:
- Oil and filter changes
- Multi-point inspections
- Fluid services (coolant, transmission, brake, power steering)
- Belt and hose inspection and replacement
- Spark plug replacement
- Air filter and cabin filter replacement
Our Repair Process
Step 1: Schedule or Drop Off Call 480-725-5862 to schedule your appointment,
or simply drop off your vehicle during business hours. For emergencies,
our tow trucks can bring your car directly to the shop.
Step 2: Diagnostic Assessment We’ll diagnose your
vehicle’s problem using a combination of technician experience,
diagnostic equipment, and good old-fashioned inspection. We find the
actual problem, not just symptoms.
Step 3: Clear Explanation and Estimate Once we know
what’s wrong, we explain it to you in plain English—not mechanic jargon.
We provide a written estimate for the repair and won’t proceed without
your approval.
Step 4: Quality Repair With your approval, we
complete the repair using quality parts and proven techniques. We keep
you updated if anything changes during the repair process.
Step 5: Quality Check Before returning your vehicle,
we verify the repair fixed the problem. We test-drive when appropriate
and perform a final inspection.
Step 6: Pick Up and Follow-Up We explain what was
done, answer your questions, and provide documentation of the work.
We’re here for follow-up questions and stand behind our work.
Service Area
Thompson’s Auto Repair serves customers throughout the East
Valley:
- Mesa – All neighborhoods from East Mesa to West
Mesa - Gilbert – Convenient to all Gilbert residents
- Chandler – Located in Chandler for easy access
- Tempe – Short drive from anywhere in Tempe
- Apache Junction – Welcome customers from AJ
- Queen Creek – Serving the growing QC community
- San Tan Valley – Extended East Valley coverage
Our Location:
346 E Redfield Rd
Chandler, AZ 85225
We’re conveniently located with easy access from US-60 and Loop
202.
Pricing
Auto repair costs vary significantly based on the specific problem,
required parts, and labor time. We believe in transparent pricing:
- Free estimates for most services
- Written quotes before work begins
- No surprise charges after approval
- Quality parts at fair prices
- Competitive labor rates
Call 480-725-5862 to describe your
issue and get a preliminary estimate, or schedule a diagnostic
appointment for a complete assessment.
Frequently Asked Questions
Do you work on all makes and models? Yes, we service
most domestic and import vehicles—cars, SUVs, and light trucks. We
specialize in common makes like Ford, Chevrolet, Honda, Toyota, and
others, but can work on most vehicles.
How do I know if your diagnosis is accurate? Our
technicians are experienced professionals using proper diagnostic
equipment. We’re happy to show you what we found and explain our
reasoning. You’re always welcome to get a second opinion.
Do you offer warranties on repairs? Yes, many of our
repairs include warranties on parts and labor. The specific warranty
varies by repair type—we’ll explain the coverage when we provide your
estimate.
Can I bring my own parts? We can discuss this on a
case-by-case basis. Generally, we prefer to supply parts so we can
warranty them and ensure quality, but we understand some customers have
specific preferences.
How long will my repair take? It depends on the
repair complexity and parts availability. Simple services like oil
changes can be done while you wait. More complex repairs may take a day
or more. We’ll give you a time estimate with your price estimate.
Do you offer loaner cars or shuttle service? Please
call to discuss transportation options. We want to make your repair
experience as convenient as possible.
What forms of payment do you accept? We accept cash,
checks, and all major credit cards (Visa, MasterCard, American Express,
Discover).
Can Tow Mesa bring my car to your shop? Absolutely!
If your car breaks down and needs to be towed for repair, our tow trucks
will bring it directly to Thompson’s Auto Repair for seamless
service.
Do you work with insurance companies for accident
damage? We primarily focus on mechanical repairs rather than
body work. For collision repairs, we can recommend trusted body shops.
However, if your vehicle was damaged in an accident and has mechanical
issues, we can help with that portion.
How can I maintain my car to prevent breakdowns?
Follow your vehicle’s maintenance schedule (check your owner’s manual),
address warning lights promptly, and pay attention to changes in how
your car sounds, handles, or performs. Regular maintenance is much
cheaper than emergency repairs.
Related Services
Thompson’s Auto Repair is proud to be part of the Tow Mesa
family:
- Vehicle Towing – 24/7 towing
to our shop or anywhere - Roadside Assistance –
Help when you break down - Jump Starts – Dead battery
service - Lockout Assistance –
Locked out of your car? - Fuel Delivery – Ran out of
gas? - Tire Change – Flat tire
help
Call Now for Auto Repair in
Mesa, AZ
When your vehicle needs repair, choose the shop that’s been earning
Mesa’s trust for over 30 years. Thompson’s Auto Repair provides honest
diagnosis, quality repairs, and fair pricing—the same values that have
made Tow Mesa the East Valley’s trusted towing company.
Thompson’s Auto Repair 346 E Redfield Rd, Chandler,
AZ 85225
Shop Hours: Monday – Friday, 8:00 AM – 5:00 PM