Private Property Towing in
Mesa, AZ
Managing parking on private property requires more than just posting
“No Parking” signs. When unauthorized vehicles occupy your spaces, you
need a towing partner who understands Arizona law, responds quickly, and
handles every situation professionally. Tow Mesa provides comprehensive
private property towing services throughout Mesa and the East Valley,
helping property owners, managers, and HOAs maintain control of their
parking areas. With over 30 years as part of Thompson’s Auto Repair
& Towing, we’ve built lasting relationships with property management
companies across the region.
Why Choose Tow
Mesa for Private Property Towing?
Private property towing is a specialized service that requires legal
knowledge, professional procedures, and consistent reliability. Tow Mesa
brings all three to every property we serve.
Arizona Law Expertise
Private property towing in Arizona is governed by specific statutes.
We stay current with A.R.S. § 28-4843 and related regulations, ensuring
every tow we perform meets legal requirements. This protects you as the
property owner from potential liability.
Established Relationships
We work with property management companies, HOA management firms,
apartment complexes, and commercial property owners throughout Mesa and
the East Valley. These ongoing relationships mean we understand your
properties, your procedures, and your expectations.
Responsive Service
When you call about an unauthorized vehicle, you want action—not
voicemail. We answer our phones 24/7 and dispatch operators quickly. For
properties with high volumes of violations, we offer scheduled patrols
that remove violators before you even need to call.
Professional Conduct
Our operators represent your property when they arrive to tow
vehicles. They conduct themselves professionally, follow proper
procedures, and avoid unnecessary confrontation. Vehicle owners may be
upset, but professional handling reflects well on your property
management.
Complete Documentation
Every tow is documented with photographs, timestamps, and location
details. This documentation protects you if a vehicle owner challenges
the tow and demonstrates that proper procedures were followed.
Proper Storage Facilities
Towed vehicles are stored securely at our facility with proper
lighting, fencing, and controlled access. We maintain the vehicles
appropriately and follow all legal requirements for notification and
retrieval procedures.
Our Private Property Towing
Process
We’ve refined our private property towing procedures over decades of
service:
Property Setup
For new properties, we conduct an initial assessment covering signage
placement, authorization procedures, and specific policies. We provide
guidance on Arizona’s signage requirements and ensure your property
qualifies for private property towing.
Authorization System
We establish clear authorization protocols—who can request tows, how
authorization is verified, and any property-specific procedures. For
large properties or management companies, we can integrate with your
existing systems.
Response and Verification
When a tow is requested, we verify authorization and dispatch an
operator. Upon arrival, the operator confirms the vehicle is in
violation, documents its location and condition, and verifies signage
compliance.
Professional Removal
The vehicle is removed carefully and professionally. Our operators
avoid unnecessary commotion that could disturb other tenants or
customers. If the vehicle owner appears before the truck leaves, we
follow Arizona’s “drop fee” procedures.
Notification and Storage
We handle all required notifications to registered owners and
lienholders, report the tow to law enforcement, and store the vehicle
securely until retrieval.
Owner Retrieval
When vehicle owners come to retrieve their property, we process them
efficiently and professionally. Clear explanations of fees and
procedures help minimize confrontation and complaints directed at your
property management.
Equipment & Expertise
Tow Mesa operates a diverse fleet suitable for any private property
towing need:
- Wheel-lift trucks for quick, efficient removal of
standard vehicles - Flatbed carriers for vehicles requiring special
handling or transport - Compact units capable of accessing parking
structures and tight spaces - Dollies for all-wheel-drive vehicles
Our operators receive specific training for private property
situations: – Arizona private property towing regulations –
Documentation requirements and procedures
– Conflict de-escalation techniques – Professional communication with
upset vehicle owners
We understand that private property towing often occurs in sensitive
environments—apartment complexes where other residents are watching,
business parking lots with customers nearby. Our operators conduct
themselves accordingly.
Service Area
Tow Mesa provides private property towing throughout Mesa and the
East Valley:
Property Types We Serve: – Apartment complexes and
multi-family housing – Homeowners associations and gated communities –
Retail shopping centers and strip malls – Office buildings and business
parks – Restaurants and entertainment venues – Medical facilities and
professional offices – Industrial properties and warehouses – Auto
dealerships – Churches and schools – Hotels and hospitality
properties
Geographic Coverage: – Mesa – All
areas and neighborhoods – Gilbert – Including rapidly
growing areas with new multi-family developments –
Chandler – Commercial and residential properties
throughout – Tempe – High-density areas near ASU and
throughout the city – Apache Junction – Local
businesses and residential communities – Queen Creek and San Tan
Valley – New developments and established properties
Pricing
Private property towing typically operates on a “vehicle owner pays”
model—the property owner authorizes the tow, but the vehicle owner pays
retrieval fees. This means no cost to you for standard impound
service.
For Property Owners: – No-cost basic towing
authorization agreements – No charge for standard impound tows –
Optional patrol services at competitive rates – Priority response for
established accounts
Vehicle Retrieval Fees (paid by vehicle owner): –
Towing fees within Arizona statutory limits – Daily storage fees
beginning the day after tow – Administrative fees as permitted by
law
We can also provide contract towing services for properties with
specific needs beyond standard impound work.
Call 480-725-5862 to discuss private property towing
for your property.
Frequently Asked Questions
What do I need to start private property towing
service?
You need proper signage meeting Arizona requirements and
authorization to request towing (either as owner or authorized agent).
We’ll help you verify your signage meets requirements and set up
authorization procedures.
What signage is required in Arizona?
Signs must be conspicuously placed at each entrance to the property,
contain specific language about unauthorized vehicle towing, meet
minimum size requirements, and include information about vehicle
retrieval. We can review your signage for compliance.
Can I tow someone even if they’re “just running in for a
minute”?
If proper signage is posted and they’re unauthorized, yes. However,
good customer relations may suggest some tolerance for brief violations
at commercial properties. We follow your policies for your property.
What if I don’t want to tow certain vehicles?
That’s your prerogative as the property owner. We only tow vehicles
you specifically authorize. Many properties have grace periods, warning
systems, or exceptions for certain situations.
Can residents or tenants authorize tows?
Typically, only property owners, managers, or designated authorized
agents can request impound tows. We verify authorization before every
tow.
What happens if the vehicle owner claims we damaged their
car?
Our comprehensive photo documentation typically resolves these
disputes. We photograph every vehicle before moving it, establishing its
condition at the time of tow. We also carry insurance for legitimate
claims.
How do I set up patrol service for my property?
Contact us to discuss your property’s needs. We’ll assess the parking
situation, violation patterns, and your goals, then propose a patrol
schedule and pricing that makes sense.
Can you boot vehicles instead of towing them?
We focus on towing services. Booting is a different service with
different regulations. For most properties, towing is more effective at
resolving unauthorized parking.
What about vehicles with handicapped placards in regular
spaces?
Handicapped permits only authorize parking in designated accessible
spaces. A vehicle with a handicapped placard in a non-accessible
unauthorized space can be towed like any other unauthorized vehicle.
How quickly do you respond to private property tow
requests?
Response times vary based on location and current demand, but we
prioritize established accounts and typically arrive within 30-60
minutes during normal conditions.
Related Services
- Impound Towing – Vehicle
impound and storage - Commercial Fleet
Towing – Business vehicle support - Accident Recovery – 24/7
urgent response - Vehicle Relocation –
Scheduled vehicle moves
Call Now
Take control of your property’s parking with Tow Mesa’s professional
private property towing services. We’ll help you establish an effective
program that protects your property while complying with Arizona
law.
Call 480-725-5862 to set up private property
towing.
Tow Mesa — A division of Thompson’s Auto Repair & Towing,
partnering with Mesa property owners for over 30 years.